Director of Product Design · AI & Agentic Experiences
The best designers build things that matter.
16+ years in the product design industry, most recently at Intuit leading design across TurboTax's biggest bets. From the products that became the company's fastest-growing business, to the agentic AI experiences now used by tens of millions.
Get in touchSelected work
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TurboTax in ChatGPT & Claude
Designed embedded financial experiences inside third-party platforms, a new design problem of building for a context you don't control. Met curstomers where they were at for the first time, off property within an LLM. The TurboTax GPT integration won two Webby Awards.
2× Webby Award winnerFull case study available on request -
Search & Agentic AI Platform
Collaborated on strategy and brought the vision to life for TurboTax's shift from a static product to an agentic one, spanning in-product agents, global AI-driven search, and the design system layer that now powers experiences for millions of customers across the Intuit platform.
Full case study available on request -
Business Tax
Piloted and scaled design for TurboTax's expansion into small business tax. A structurally different customer, domain, and expert network. Defined the design model that took the product from concept to a standalone scaled offering now serving partnerships, S-Corps, and LLCs.
Full case study available on request -
TurboTax Live — Assisted & Full Service
Led design on the simultaneous launch of two expert-assisted tax products in a single season. The new category that became TurboTax's fastest-growing business and the company's current biggest bet. From pilot to scaled offering serving millions of customers annually.
Scott Cook Award winnerFull case study available on request
How I lead
I believe the job of a design leader is to raise the ceiling on what a team believes is possible, and then hold it there. That means being specific about quality, not just aspirational about it. I spend real time in the work: in critique, in jam sessions, in the details that make the difference between something that ships and something that sticks. I subscribe to the philosophy of lead by example, while also creating a culture of intrinsic motivation. Velocity is a measure of the team's ability to deliver value quickly, not just the amount of work they do. Also, humor and finding joy in the work is always my top priority.